FAQ’s

Chimneys need to allow free passage of dangerous combustion gasses. Regular cleaning will remove soot and creosote, helping prevent dangerous chimney fires. Cleaning will increase the efficiency of some appliances. Bird nests, cobwebs and other blockages will be removed

The sweeping frequencies below are for guidance. Frequency will depend on a number of factors including: Type of fuel, appliance used, duration of use, moisture content of wood fuel, type of chimney. We will be able to be able to advise on sweeping frequency during the appointment, the sweeping frequencies below are for guidance.

Smokeless fuel: At least once a year
Wood: Quarterly when in use
Bituminous coal: Quarterly when in use
Oil: Once a year
Gas: Once a year

 

Guild sweeps undertake an extensive training and assessment process. Training is based around the most comprehensive training manual in the UK. Guild membership requires members to be insured for Chimney Sweeping and equipped to deal with all standard job situations. Because the Guild is owned equally by all its members it can act like a co-operative, sharing information and solving customer problems. In the unlikely event your Guild sweep is unable help you, they should be able to recommend someone who can.

This is a very good question to ask when booking any sweep. The answer should be – very rarely. Guild sweeps are able to draw on the collective knowledge of the whole organisation and have a number of best practice techniques for preventing dust escapes. A rare exception may be when the chimney is blocked with a bird’s nest when it is sometimes difficult to contain all dust.

In general they we need a clear passage to the chimney and adequate space to work in. We would ask that you Clear ornaments from the hearth and perhaps from the mantelpiece. In particular, clear the grate of any fuel / ash / rubbish.

Yes. Although burning these fuels does not normally deposit soot there are numerous other problems which can affect chimney function and sweeping can solve or identify these. In countries such as Germany, where sweeping all chimneys and flues is a legal requirement, the number of carbon monoxide poisonings and chimney fires are a fraction of the UK.

To demonstrate to you that the flue has been swept throughout its length, and that the sweep has done his work properly.

Our Standard fee is £50 per sweep. Each sweep includes a smoke draw test and the issue of a sweeping certificate which reports on the sweep and the appliance fitted.   Some jobs such as birds nest removal may take longer to complete properly and are charged by the hour.  There are discounts for bulk bookings or multiple flues in one property.   If you are comparing prices of different sweeps try to make sure you are comparing like for like.

In the UK there is a general lack of knowledge concerning all aspects of solid fuels, solid fuel appliances and their associated chimneys. Problems are therefore not uncommon and it can be difficult to get qualified, independent advice. Guild sweeps are trained to high standards and are usually conversant with the complexities of solid fuel heating and venting systems and the associated building regulations.

Yes! A chimney fire isn’t the kind of housewarming you want.

For certain appliances, there is a recommended fuel, and this is the one you should use. In appliances where there are no such requirements, there are several things that need to be taken into consideration. As a general fuel we recommend wood. It is clean, gives good heat and is carbon neutral. However, at the end of the day, some people don’t get on with wood and find coal suits them better. If you are looking at coal, find your local approved coal merchant who will have the expert knowledge to guide you.

If a chimney is closed off, it can get a bit damp. If there is and soot up there, then this soot can turn to a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If bad enough this damp can penetrate through to the room where it will cause unpleasant stains on the walls.

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